Frequently Asked Questions

When should I schedule a free measurement with JPON Glass for my new shower door or shower glass enclosure?

Schedule your measurement when your tile work is complete.

How is annealed glass different than tempered glass?

Tempered glass has undergone a heating process which hardens the glass and causes it to break into many small pieces if broken. Tempered glass is necessary when there is a higher risk of breakage from high traffic, such as in a door. Tempered glass is sometimes referred to as ‘safety glass’.

Can JPON cut tempered glass?

Tempered glass cannot be cut, and attempting to will cause the piece to shatter.

What thicknesses of heavy shower door glass are available?

We offer 3/8″ and 1/2″ thicknesses for frameless glass shower doors and enclosures. For semi-frameless and framed units 1/4″ thickness is available.

Does JPON Guarantee Shower Door Installations?

Yes! A two year parts and labor warranty applies when we provide the glass and hardware.

My window is dual-pane and one of the panes is broken. Can I fix the broken pane with a piece of glass?

No. Most dual pane windows contain a insulated and sealed unit (an “IG”). The two panes and spacer in between them are actually all pieces of a single unit so the entire unit must be replaced. Usually you do not need to replace the window frame to fix a fogged or broken IG.